Privacy Policy

Flourish Counseling Co.


Effective Date: April 12, 2026

Flourish Counseling Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.



1. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Basic information submitted through contact or consultation forms


⚠️ Please do not submit sensitive or confidential mental health information through this website.



2. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule consultations
  • Communicate about services
  • Improve our website and user experience



3. Sharing Your Information

We do not sell your personal information.

We may share data with trusted third-party providers (such as scheduling or website platforms) only as necessary to operate our business.



4. Data Security

We take reasonable steps to protect your information. However, no online transmission is 100% secure.



5. Your Privacy Rights

Depending on your location, you may have rights under laws such as:

  • California Consumer Privacy Act
  • General Data Protection Regulation

You may request access to or deletion of your personal data by contacting us.



6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.



7. Contact Us

If you have questions about this policy, contact:


Flourish Counseling Co.

cbayles@flourishcounselinfco.net

302.212.0420

🏥 WEBSITE DISCLAIMER / NO THERAPY RELATIONSHIP


Not Medical or Mental Health Advice

The content on this website is for informational purposes only and is not a substitute for professional mental health advice, diagnosis, or treatment.


No Therapist-Client Relationship

Using this website, including submitting a contact form or scheduling a consultation, does not establish a therapist-client relationship.

A formal relationship is only established after:

  • Intake procedures are completed
  • Required consent forms are signed


Emergencies

If you are experiencing a mental health emergency, call 911 or go to the nearest emergency room.


🔒 HIPAA / CONFIDENTIALITY NOTICE (WEBSITE USE)

Flourish Counseling Co. is committed to protecting client privacy.


However:

  • This website is not a secure or HIPAA-compliant platform for transmitting protected health information (PHI)
  • Do not submit sensitive clinical or personal mental health details through website forms or email


Confidential information should only be shared through secure, approved channels after becoming a client.


♿ ACCESSIBILITY STATEMENT

Flourish Counseling Co. is committed to making our website accessible to all individuals, including those with disabilities.


We strive to follow the

  • Web Content Accessibility Guidelines (WCAG 2.1 Level AA)



Ongoing Efforts

We are continually working to improve the accessibility and usability of our website.



Accessibility Features May Include

  • Readable font sizes
  • Keyboard navigation compatibility
  • Alternative text for images
  • Clear color contrast


Need Assistance?

If you experience difficulty accessing any part of our website, please contact us:

cbayles@flourishcounselinfco.net

302.212.0420


We will make reasonable efforts to provide the information or service you need in an accessible format.